Typical errors in a revocation instruction that lead to a “eternal” right of objection

We check if your in­struc­tion is in­cor­rect, free of charge for you! You just have to send us your cor­res­pond­ing doc­u­ments. But you may also like to know up­front, which typ­ical er­rors oc­cur in re­voc­a­tion in­struc­tions. Of course, the list can­not be con­clus­ive.

1. Violation against the requirement of clear design

The in­struc­tion needs to be ob­vi­ous for the poli­cy­holder, there­fore it needs to be clearly de­signed. It must not get lost in the con­tinu­ous text. Its high­light­ing can be done through big­ger Ty­po­graphy, bold print, dif­fer­ent color or fram­ing.

2. Issues with regard to the formal requirements of the notice of objection by the policyholder

It was man­dat­ory to point out to the poli­cy­holder, in which Form the re­voc­a­tion needed to be filed. For con­tracts, which were con­cluded be­fore 31 July 2001, it was man­dat­ory to file the ob­jec­tion in writ­ten form. For con­tracts as of 1 Au­gust 2001, the text format was valid. In many cases, the in­struc­tion was miss­ing such a ref­er­ence or the text format was re­quired in­stead of the writ­ten form.

3. Incorrect information about the period of objection

The period of ob­jec­tion for con­tracts con­cluded un­til 7 Decem­ber 2004, ac­coun­ted for 14 days. From 8 Decem­ber 2004, it ac­coun­ted for 30 days.

4. Incorrect information at the beginning of the period of objection.

The period of the ob­jec­tion of 14 or 30 days starts with the re­cep­tion of the in­sur­ance policies, the gen­eral con­di­tions of the in­sur­ance and all the other con­sumer in­form­a­tion. This needs to be poin­ted out to the poli­cy­holder. In many cases, this ap­plic­able term of these trig­ger­ing doc­u­ments is miss­ing.

5. Missing or false terms of deadline

The period of ob­jec­tion is re­spec­ted by the timely sub­mis­sion of the de­clar­a­tion of ob­jec­tion. The “timely” re­ceipt of the state­ment by the in­surer is not de­cis­ive for the dead­line. This must also be poin­ted out in the in­struc­tion, for ex­ample by “the timely dis­patch is suf­fi­cient”.